HELP DOCUMENTATION

Downloading and Using Your Jazzedge Files on iPad

How to Download and Use Your Jazzedge Shop Files on an iPad

This guide will show you how to download and use your Jazzedge Academy shop purchases on an iPad.

If you are not comfortable using the iPad Files app, we recommend downloading your materials on a desktop or laptop computer instead, as that is usually easier for most students.


Watch the Tutorial Video

play-sharp-fill

Step 1 – Go to Your Shop Purchases

First, open Safari and go to the Jazzedge Academy website.

  1. Tap Account
  2. Tap Shop Purchases
  3. Select the program you purchased

You will now see the download links for your program files.

Pay attention to the file names. For example, if a file says English Subtitles, that version includes subtitles burned into the video.


Step 2 – Download the ZIP File

Tap the download link.

Your program will download as a file ending in .zip. This is simply a compressed folder that contains all of your program materials.

The file will download into your iPad’s Files app.


Step 3 – Open the Files App

After downloading:

  1. Open the Files app on your iPad
  2. Locate the downloaded .zip file
  3. Tap the ZIP file once

Your iPad will automatically extract the file into a folder.

Open that folder to see all of your program materials.


What Is Inside the Folder

Your download will contain several folders such as:

  • Videos
  • Sheet Music (PDF)
  • Backing Tracks (MP3)
  • iReal Pro files

You can tap any file to open it.

  • Tap PDFs to view sheet music
  • Tap MP3 files to play backing tracks
  • Tap video files to watch the lessons

About iReal Pro Files

Some programs include iReal Pro practice files.

iReal Pro is a separate app that allows you to:

  • Change tempo
  • Change keys
  • Edit chord charts
  • Create custom practice loops

iReal Pro is optional. You do not need it to use the program.

If you choose to use it, you can purchase the app from:

https://irealpro.com


Optional: Looping Videos on iPad

If you would like to loop sections of the lesson videos, you can use a free video player called VLC.

VLC allows you to:

  • Loop small sections
  • Slow down the video
  • Repeat difficult parts

You can download it from the App Store by searching for VLC.


Important: Save Your Files

Once downloaded, the files are yours to keep forever.

However, download access from the Jazzedge website expires after 1 year.

Please make sure you save your files somewhere safe.

Many students store them in:

  • iCloud Drive
  • An external drive
  • A USB thumb drive

This ensures your files are safe even if something happens to your device.


Support Information

Jazzedge Academy support is limited to help with accessing your purchases on the website.

We cannot provide support for:

  • Your iPad or device
  • Downloading or opening files
  • The iReal Pro app
  • Video players such as VLC

If you need help with your device, we recommend contacting:

  • The Apple Store
  • A local computer technician
  • A knowledgeable friend or family member

Thank you again for your purchase and enjoy your program.

Downloading and Using Your Jazzedge Files on iPad

March 9, 2026 955 views

How to Download and Use Your Jazzedge Shop Files on an iPad

This guide will show you how to download and use your Jazzedge Academy shop purchases on an iPad.

If you are not comfortable using the iPad Files app, we recommend downloading your materials on a desktop or laptop computer instead, as that is usually easier for most students.


Watch the Tutorial Video

play-sharp-fill

Step 1 – Go to Your Shop Purchases

First, open Safari and go to the Jazzedge Academy website.

  1. Tap Account
  2. Tap Shop Purchases
  3. Select the program you purchased

You will now see the download links for your program files.

Pay attention to the file names. For example, if a file says English Subtitles, that version includes subtitles burned into the video.


Step 2 – Download the ZIP File

Tap the download link.

Your program will download as a file ending in .zip. This is simply a compressed folder that contains all of your program materials.

The file will download into your iPad’s Files app.


Step 3 – Open the Files App

After downloading:

  1. Open the Files app on your iPad
  2. Locate the downloaded .zip file
  3. Tap the ZIP file once

Your iPad will automatically extract the file into a folder.

Open that folder to see all of your program materials.


What Is Inside the Folder

Your download will contain several folders such as:

  • Videos
  • Sheet Music (PDF)
  • Backing Tracks (MP3)
  • iReal Pro files

You can tap any file to open it.

  • Tap PDFs to view sheet music
  • Tap MP3 files to play backing tracks
  • Tap video files to watch the lessons

About iReal Pro Files

Some programs include iReal Pro practice files.

iReal Pro is a separate app that allows you to:

  • Change tempo
  • Change keys
  • Edit chord charts
  • Create custom practice loops

iReal Pro is optional. You do not need it to use the program.

If you choose to use it, you can purchase the app from:

https://irealpro.com


Optional: Looping Videos on iPad

If you would like to loop sections of the lesson videos, you can use a free video player called VLC.

VLC allows you to:

  • Loop small sections
  • Slow down the video
  • Repeat difficult parts

You can download it from the App Store by searching for VLC.


Important: Save Your Files

Once downloaded, the files are yours to keep forever.

However, download access from the Jazzedge website expires after 1 year.

Please make sure you save your files somewhere safe.

Many students store them in:

  • iCloud Drive
  • An external drive
  • A USB thumb drive

This ensures your files are safe even if something happens to your device.


Support Information

Jazzedge Academy support is limited to help with accessing your purchases on the website.

We cannot provide support for:

  • Your iPad or device
  • Downloading or opening files
  • The iReal Pro app
  • Video players such as VLC

If you need help with your device, we recommend contacting:

  • The Apple Store
  • A local computer technician
  • A knowledgeable friend or family member

Thank you again for your purchase and enjoy your program.

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