Request Received - Jazzedge Academy

What are Academy credits?

You can use Academy credits to gain access to any lesson in the library or take classes if you do not have access to them with your membership.

You can think of Academy credits as a "Pay As You Go" system which allows you to access and 'cherry-pick' the lessons or classes you want to take.

Depending on your membership level, you may not need to purchase Academy credits to access a class.

Do I need to be an Academy member to purchase or use credits?

No, you do not need to be a member to use or purchase Academy credits. The whole point of credits is now members or non-members can purchase credits to access any lesson or class. This allows you to create a program that works best for you. For example, if you are someone who is not interested in a membership, or you're on a budget, you can purchase Academy credits to access the material without needing a full membership.

With that said, the benefit of a membership is that with a membership you can access all of the lessons, classes or coaching sessions (depending on the membership you purchase).

Can I use Academy credits to gain access to any lesson on the site?

Yes! Each lesson on the site costs (1) credit.

How long do I have access to the lesson (or class) after using a credit to access it?

You have lifetime access to the lesson or class. You can come back to the site and watch the lesson at any time. And. you can download all of the lesson/class resources.

Can I use Academy credits for any class?

Yes, as long as they are classes and not coaching sessions. Watch the video above to see the difference. Academy credits can not be used to attend coaching sessions, but you can use Academy credits to attend any class...even if you're not an Academy member!

Best of all, you can pick and choose your classes. Maybe you use 1 credit to attend a Transcription class to see if it is right for you. You can use credits for any class and you do not have to use them for only one type of class. You're in control!

Can I use Academy credits to attend coaching?

No. You can not use Academy credits to attend coaching sessions. Only members have access to coaching.

Can I get a refund for used or unused Academy credits?

No, once an Academy credit has used you can not get a refund. There are also no refunds for unused credits.

Do Academy credits expire?

No. Your unused Academy credits do not expire.

Do I get access to both the live class and replay when I use an Academy credit?

Yes. When using an Academy credit to take the class, you will get access to the live event (class) as well as the replay and any resources that come with that class.

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