Our goal is simple — help you become a better musician, not overwhelm you with legal jargon. Here’s a clear breakdown of how everything works. If you have any questions, please contact us before ordering.
Automatic Renewal: Memberships renew monthly or yearly (based on your plan and unless otherwise noted) until canceled.
Cancel Anytime: You can cancel your membership at any time by going to your account and selecting “Billing & Payments.” Your access will continue through the end of your current billing period.
30-Day Refund Policy (First-Time Members Only): Memberships include a 30-day money-back guarantee for first-time members only. This refund is available once per customer. If you have previously been a member and return, you are not eligible for another refund.
Download Limit During Refund Period: During the first 30 days, you may download up to 5 resources. Exceeding this limit voids eligibility for a refund.
No Refunds on Renewals: Membership renewals are non-refundable. If you do not wish to continue, please cancel before your next billing date.
Downloads: All downloadable products are final sale and non-refundable.
Legacy Pricing: If you cancel a membership with a special or legacy rate, that rate is not guaranteed if you return in the future.
No Billing Reminders: We do not send email reminders before renewals. Please keep track of your billing date.
Refund Limit: Only one refund is allowed per customer across your membership history.
If you have any questions about these terms, please contact us before ordering.
Our goal is to help you become a better musician, not a lawyer. So, we aim to keep our membership terms simple by bullet pointing them for you below. If you have any questions about these terms, please contact usbefore ordering.
Memberships renew every month or year (depending on the membership option you chose) until cancelled. You can cancel at any time by clicking on the account button at the top of any page and choosing "Billing & Payments" then you'll see the cancel link.
We offer a 30-day money back guarantee for all memberships. However, there are some limitations:
1. Resource Download Limit: You are allowed to download up to 5 resources during the first 30 days. More details about this can be found Here.
2. First 30 Days Only: The 30-day guarantee applies only to the first 30 days of your initial membership. For example, if you sign up on March 1st and cancel before March 30th, you can get a full refund by contacting us.
3. No Refunds for Returning Members: If you cancel or change your membership and later return, you will not be eligible for another refund. Refunds are only available during the first 30 days of your initial membership with us. However, if you are joining from one of our other sites, such as HomeSchoolPiano or JazzPianoLessons.com, you may receive a refund during the first 30 days of your membership with the new site. This refund policy applies only once per site. You must contact us to request a refund.
4. DMP Members: Studio DMP requires a 12-month commitment, and Premier DMP requires a 6-month commitment; cancellations are only allowed after the initial commitment period.
There are no refunds for membership renewals. If you do not wish to keep your membership, please be sure to cancel it before the next billing cycle.
One Student, One Plan Purchases, Downloads and Academy Credits are non-refundable.
If you have a legacy or special membership rate, and you cancel your membership, you will not be able to get that rate back in the future if you decide to return to the site.
Recurring memberships do not receive email billing reminders. Please make note of your renewal date.
Jazzedge Academy™ & HomeSchoolPiano™ Refunds: You are entitled to one refund within the first 30 days of your first membership with either Jazzedge Academy™ or HomeSchoolPiano™.
We do not send email reminders before a membership renews. Please make note of your membership renewal date.
If you have any questions about the above terms, please contact us before ordering.
